State Corporation “Deposit Insurance Agency”
Enhancing operational efficiency
Client situation
- With the growth in the scale of operations and the tightening of regulatory requirements, there was an urgent need for structural changes and reengineering of current business processes. This led to the task of transitioning to process and project management in order to improve operational efficiency and the company’s customer focus
Approach
- Development of methodological documents for project and process management, reengineering instructions, methods for calculating the cost and KPI of business processes
- Description of business processes, analysis and development of reengineering proposals, creation of target business processes
- Piloting and implementation of target business processes, including replication, development of regulatory documents, structural changes, and staff training
1
Business processes
70 current business processes from the ‘long list’ and 10 target business processes from the ‘short list’ were modeled
2
Comprehensive
Comprehensive support for the transition to process and project management was implemented
3
Quantitative effect
A quantitative effect of more than RUB 600 million was achieved for business processes in the form of a reduction in the cost of business processes and more than RUB 10 bln in the form of an increase in the level of replenishment of the bankruptcy estate of liquidated financial organizations