Major food retailer
Workshops on Process Management Training
Client situation
- The company’s shift in focus toward improving operational efficiency and launching a process management system necessitated training staff in business process improvement methodologies and a change in management paradigm
Approach
- Analysis of the company’s business model and business processes
- Development of methodological and training materials customized to the business model and client needs
- Conducting seminars that include theoretical tools for process optimization based on the DMAIC cycle using Lean 6 Sigma, practical examples, and templates for applying the tools"
1
Methodological materials
Methodological materials for improving business processes were developed
2
Presentation
Presentation materials on the goals and objectives of the process management system were designed
3
Seminars
Theoretical and practical seminars were held for 4 groups of 67 business process analysts